Part Time Retail Assistant - Fixed Term Contract

Part Time, 20 hours per week
Fixed Term Contract - 10 Months
1 March – 31 December 2026

We are looking for a Retail Assistant with the core mission of delivering the highest standard of customer service to all visitors. The Retail Assistant is welcoming, informative and engaged with the Collection and all it has to offer.

As a brand ambassador the Retail Assistant ensures that the stories about the Collection, exhibitions and merchandise are known to all visitors. Their aim is to maximise income and fundraising opportunities through proactive visitor engagement and excellent tailored service, raising revenue for the Collection through merchandise and membership sales and visitor donations.

This role reports to the Buyer and Retail Manager.

Salary, Benefits and Working Hours

The salary for this role is £14,404 (£28,808 FTE) per annum.

In addition, the post-holder will receive 34 days annual leave including bank holidays and 2.5 ‘privilege’ days. Holiday entitlement will be pro-rated according to the length of fixed term contract. Employees are also offered the following benefits:

• Nest Pension Scheme
• Eye Tests
• Occupational Health Service
• Annual Flu Jab
• Employee Assistance Programme
• Services available 24/7 and 365 days per year to all employees
• Free therapy service of up to six sessions per issue, per year (each session lasts 45-50 minutes)
• Access to Mental Health First Aiders
• Parental Leave
• Training and Development Opportunities

For this post, you will normally work, on average 20 hours per week in the period Monday to Sunday. Your working pattern will alternate on a weekly basis between Saturday, Sunday and Monday to Sunday and Monday. The normal working day will be 9.15 to 17.15. Please note that this position requires weekend working.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to recruitment@wallacecollection.org by midnight 22/02/2026. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place week commencing, 23/02/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: 01/03/2026

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Retail Assistant Fixed Term Contract Candidate Pack

The Wallace Collection Application Form Part Time Retail Assistant Fixed Term Contract

Equal Opportunities Monitoring Form

Part Time Gallery Team Member - Fixed Term Contract

Part Time, 18 hours per week
Fixed Term Contract - 8 Months
11 May – 6 December 2026

Gallery Team staff are responsible for ensuring the security and safety of the museum’s collections, staff and visitors whilst providing a high level of customer service. The Gallery Team enforce fire, evacuation and health and safety procedures whilst maintaining high standards of presentation and performance in other areas ranging from delivering an engaging visitor experience to encouraging donations and managing visitor access and flow.

The Wallace Collection is also one of the most popular venues in London for celebrations and special events. Gallery Team members are integral to the successful operational delivery of these events.

This role reports to the Gallery Team Manager.

Salary, Benefits and Working Hours

The salary for this role is £12,963.60 (£28,808 FTE) per annum.

In addition, the post-holder will receive 34 days annual leave including bank holidays and 2.5 ‘privilege’ days. Holiday entitlement will be pro-rated according to the length of fixed term contract. Employees are also offered the following benefits:

• Nest Pension Scheme
• Eye Tests
• Occupational Health Service
• Annual Flu Jab
• Employee Assistance Programme
• Services available 24/7 and 365 days per year to all employees
• Free therapy service of up to six sessions per issue, per year (each session lasts 45-50 minutes)
• Access to Mental Health First Aiders
• Parental Leave
• Training and Development Opportunities

For this post, the normal working week, on average, is a four-day week in the period Monday to Sunday. The normal working day will be 10.45 to 15.15 Monday to Sunday.

The work rota is based on a 7-week cycle pattern of rest days - Monday to Sunday.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to recruitment@wallacecollection.org by midnight 01/03/2026. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place from 24/02/2026 with final interviews scheduled for the week commencing, 09/03/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: 11/05/2026

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Part Time Gallery Team Member FTC Candidate Pack

The Wallace Collection Application Form PT GTM (FTC)

Equal Opportunities Monitoring Form

Full Time Gallery Team Member - Fixed Term Contract

Full Time, 40 hours per week
Fixed Term Contract - 8 Months
11 May – 6 December 2026

Gallery Team staff are responsible for ensuring the security and safety of the museum’s collections, staff and visitors whilst providing a high level of customer service. The Gallery Team enforce fire, evacuation and health and safety procedures whilst maintaining high standards of presentation and performance in other areas ranging from delivering an engaging visitor experience to encouraging donations and managing visitor access and flow.

The Wallace Collection is also one of the most popular venues in London for celebrations and special events. Gallery Team members are integral to the successful operational delivery of these events.

This role reports to the Gallery Team Manager.

Salary, Benefits and Working Hours

The salary for this role is £28,808 per annum.

In addition, the post-holder will receive 34 days annual leave including bank holidays and 2.5 ‘privilege’ days. Holiday entitlement will be pro-rated according to the length of fixed term contract. Employees are also offered the following benefits:

• Nest Pension Scheme
• Eye Tests
• Occupational Health Service
• Annual Flu Jab
• Employee Assistance Programme
• Services available 24/7 and 365 days per year to all employees
• Free therapy service of up to six sessions per issue, per year (each session lasts 45-50 minutes)
• Access to Mental Health First Aiders
• Parental Leave
• Training and Development Opportunities

For this post, the normal working week, on average, is a five-day week in the period Monday to Sunday. The normal working day will be 9.30 to 17.15 Monday to Sunday (with the exception of one Wednesday of every month which will be 8.30 to 17.15).

The work rota is based on a 7-week cycle pattern of rest days - Monday to Sunday.

How to Apply

Please complete the Application Form, and the Equal Opportunities Monitoring Form, following the links provided on our website. Please note the equal opportunities form is used for monitoring purposes only and does not form part of the selection process. Both forms should be emailed to recruitment@wallacecollection.org by midnight 01/03/2026. Please note late applications or applications via a CV will not be considered.

Interviews for the role will take place from 24/02/2026 with final interviews scheduled for the week commencing, 09/03/2026. Candidates who have been shortlisted for interview will be contacted after the closing date. Due to the large number of applications we receive, it will not be possible to contact or give feedback to candidates who have not been shortlisted for interview.

Start date: 11/05/2026

Appointment to the role is subject to a satisfactory Basic Disclosure check. The Wallace Collection is an equal opportunities employer and welcomes applications from all sections of the community.

Full Time Gallery Team Member FTC Candidate Pack

The Wallace Collection Application Form FT GTM (FTC)

Equal Opportunities Monitoring Form